Collected, adjusted and remitted are different numbers.
When buyers pay at the door, the amount collected and the amount remitted to your business may differ. Shipping charges and applicable adjustments need to be explained against the shipments that generated them.
Wayuvega gives your team shipment charge visibility and COD remittance reports in the same panel. Operations can follow the delivery, and finance can review what was collected, adjusted, remitted or remains pending.
How it works
Confirm your arrangement
Speak with the team about eligibility for COD net-off and the settlement terms configured for your account.
Ship and collect
Book eligible COD shipments and follow their delivery and collection status in the merchant panel.
Review the adjustments
Check eligible shipping charges and applicable adjustments against COD collections in the reporting workflow.
Reconcile the remittance
Review the report period, collected amount, remitted amount, adjustments and outstanding amounts for your account.
Choose an arrangement that fits your operations.
Wayuvega supports prepaid, postpaid and COD net-off arrangements. With a prepaid wallet, your team funds shipping ahead of use. Postpaid arrangements follow the credit and billing terms agreed for the account.
Under COD net-off, eligible shipping charges can be adjusted against COD collections. The applicable charges, eligibility and remittance schedule are merchant-specific, so the team confirms the arrangement during onboarding.
Give finance the shipment context.
Review freight, reverse or RTO charges, COD fees and applicable adjustments on shipment charge breakdowns. COD reports show the movement of collections and remittances, while weight disputes and claims have their own resolution workflows.
Use scoped access to give finance employees the reports and screens they need. Dispatch and support colleagues can continue working on shipment operations without sharing a single unrestricted login.
- COD remittance reports
- Shipment charges and applicable adjustments
- Weight dispute and claim workflows
- Read and write permissions for team users
Questions about COD net-off
What does COD net-off mean?
It means eligible shipping charges are adjusted against COD collections according to the arrangement configured for your merchant account. The remittance report helps explain the amounts collected, adjusted and remitted.
Is COD net-off enabled for every merchant?
No. Eligibility and terms are configured per merchant. Contact the Wayuvega team to discuss whether the arrangement is available for your account.
When will my COD be remitted?
The settlement cycle varies by merchant arrangement. Your account’s agreed terms and remittance reports show the schedule and amounts applicable to your business.
Is COD net-off the same as partial COD?
No. Net-off concerns how eligible charges are adjusted against merchant COD collections. Partial COD concerns the buyer paying part of the order value online and the remainder at delivery.