Courier aggregator for Indian ecommerce

Your promise.Delivered.

One panel for 14+ couriers, order confirmation, NDR follow-up and COD reconciliation, with AI-powered RTO prediction. Ship from Shopify, bulk uploads or your own systems.

  • ₹0 to start, no credit card needed
  • 14+ courier partners, one account
  • 19,000+ pincodes serviceable
  • COD, prepaid and postpaid

  • 19,000+
    Pincodes you reach

    Checked against the buyer’s address before you book, metro to tier-3.

  • 14+
    Couriers, one account

    Delhivery, Blue Dart, DTDC, Xpressbees and more. Pick per shipment.

  • ₹0
    To open an account

    No sign-up fee, no monthly plan. You pay per shipment you book.

Check the pincode, pick the courier, pay only for the shipment.

How it works

Three steps from order to delivery.

The same workflow whether you send ten shipments a day or a few thousand.

  1. Bring the orders in

    Connect your Shopify store, upload orders in bulk, create them one by one or send them through the API.

    Orders appear in All Shipments
  2. Choose the courier

    Check serviceability and available services for the route, then let allocation rules pick or choose the courier yourself.

    Label and pickup manifest ready
  3. Wayuvega handles the rest

    Confirmation before dispatch, tracking updates to the buyer, NDR follow-up when a delivery fails and COD remittance reports.

    Status, exceptions and money in one place

Sound like your shipping day?

More orders shouldn’t mean more firefighting.

Four problems every growing store runs into, and what Wayuvega does about each one.

The everyday problem

The lowest rate. But what is the real cost?

The wrong courier can mean another failed attempt, another customer call and another shipment coming back.

  • Comparing rates across courier panels
  • Choosing without a clear workflow
  • Chasing shipment updates in three tabs

With Wayuvega

Make an informed courier choice.

Review return risk, compare the services available for the route and use allocation rules at booking. Follow the shipment from the same workspace.

  • Allocation rules or manual selection
  • Serviceability and rates before you book
  • One view across every courier
See courier choice

Reduce RTO

Everything that lowers your returns.

A return costs you forward freight, return freight and a customer. Wayuvega works on it at every step: AI-powered risk scoring before the order ships, follow-up while it moves, and calls when a delivery fails. Reduce RTO by up to 15%.

  • RTO PredictorAI-powered return-risk scoring on every COD order the moment it is created.
  • Confirmation before dispatchWhatsApp, SMS or IVR confirmation for the orders that need it. Silent ones never ship.
  • Partial CODPart of the value paid online, the rest at the door. Less cash at stake, fewer refusals.
  • Courier chosen with risk in viewAllocation rules use the return-risk insight, so risky lanes get the courier that delivers.
  • NDR follow-up with callsWhen an attempt fails, IVR or Wayuvega staff calls the buyer. Reattempt or return from one queue.
  • Buyer kept informedStatus updates on WhatsApp and SMS and a tracking link, so the buyer is home when the shipment arrives.

COD net-off

No wallet to pre-fund.

Where your account allows it, eligible shipping charges are adjusted against the COD collected for you before payout. Freight stops tying up working capital in a shipping wallet, and the remittance report shows exactly what was collected, adjusted and paid.

  • Charges visible on every shipment, next to the order they belong to
  • Remittance reports matched to orders, with pending and remitted amounts
  • Partial COD: collect part of the value online, the rest at the door

Inside Wayuvega

Your next working day, in motion.

A working copy of the merchant panel with sample data. Play the guided tour, or click anywhere in the panel to take control.

The full panel is best explored on a larger screen. On a phone, scroll inside the frame to browse the sample shipments.

Courier network

The couriers you know. One account, one workflow.

14+ courier partners and 19,000+ serviceable pincodes, pre-integrated. Compare the services available for your route and ship without another login.

  • DelhiverySurface and air express across India
  • Blue DartPremium air express network
  • DTDCWide domestic surface reach
  • XpressbeesEcommerce-first surface deliveries
  • EkartLarge ecommerce delivery network
  • ShadowfaxEcommerce and hyperlocal deliveries
  • Ecom ExpressEcommerce logistics across India
  • ATS · Amazon ShippingAmazon Transportation Services network
  • India PostThe widest pincode reach in the country
  • DHLExpress network
  • FedExExpress network across India
  • And moreAramex, Professional Couriers and other partners connected on request.

How a courier gets chosen

Every shipment has its own priorities.

  1. Serviceability firstEvery booking checks the pickup and delivery pincodes, the package and the payment type against the services each courier offers on that route.
  2. Your rules decideAllocation follows the priorities you set for your account, so the same kind of order goes to the same kind of service every time.
  3. Override any timePick a specific courier on any order and the rules step aside. The shipment still tracks in the same place.

Courier and service availability depends on your pickup and delivery pincodes, package details and account configuration. Meet the network

The platform

Everything between the order and the money.

Three moments decide whether a sale pays off: the courier you choose, what happens when delivery needs help, and how the money comes back.

Before dispatch

Choose the courier with the risk in view.

Check serviceability and the services available for the route, review the return-risk insight from RTO Predictor, then let your allocation rules choose or pick the courier yourself.

  • Serviceability and rate checks before booking
  • Return-risk insights and courier recommendations
  • Allocation rules with a manual override on any order
Try courier allocation

Start free

Ship from one panel. Return less. Get your COD sooner.

₹0 to start · No credit card needed · 14+ couriers · 19,000+ pincodes

Create your account

How you pay

Three ways to pay for shipping. No surprises in any of them.

Same charges per shipment in every arrangement. The only difference is when your money moves.

Prepaid walletFund first, ship as you goGood for getting started
Wallet ledger and a charge breakdown per shipment
PostpaidShip now, settle on agreed termsGood for agreed credit terms
Charges per shipment and a statement to reconcile
COD net-offCharges adjusted against CODGood for COD-heavy stores
Remittance report: collected, adjusted, net

Rates depend on the route, the package and the courier service, and are shown in the panel before you book. Payment arrangements, COD settlement terms and feature activation are configured per merchant account.

Built for

Set up for the way you sell.

Set up around where your orders come from: a Shopify store, a marketplace, or a phone full of DMs. Same couriers, same COD, same team access underneath.

If you sell on Shopify

Shopify and D2C brands

Orders land from your store, get confirmed before dispatch, and the store shows the shipment’s status without anyone copying it across.

  • Orders in as they are placed, status pushed back
  • WhatsApp, SMS or IVR confirmation before dispatch
  • Return risk scored before you book
See Channel Orders

If you sell on marketplaces

Marketplace sellers

Amazon self-ship orders and bulk files come in as shipments, with labels, invoices and the pickup manifest ready for the dispatch desk.

  • Amazon self-ship: shipment notes in, documents out
  • Bulk upload with labels, invoices and manifest in one go
  • The whole day’s shipments tracked in one lookup
See All Shipments

If you sell on Instagram and WhatsApp

Instagram and WhatsApp sellers

Create the order in the panel or upload the day’s sheet, confirm the COD buyer on WhatsApp, and ship. No storefront needed.

  • Buyer details saved once, reused on the next order
  • Drafts show what is missing before you book
  • COD orders confirmed on WhatsApp or SMS before dispatch
Try a sample booking

Everything in the panel

What the panel does all day.

All 43 capabilities, open. Search them, or jump to an area. Every line is something the panel does today.

01

Orders and dispatch

6 capabilities
  1. Forward and reverse shipping

    Book deliveries and customer return pickups from the same merchant account.

  2. Smart courier allocation

    Use your allocation rules or choose a courier manually from the available services.

  3. Serviceability and rate checks

    Check pickup and delivery pincodes, payment type and package details before booking.

  4. Draft orders and readiness checks

    Prepare orders, review missing information, duplicate a draft and move ready orders into booking.

  5. Bulk orders and dispatch documents

    Upload orders in bulk and prepare shipping labels, invoices and pickup manifests.

  6. Saved customers, pickups and products

    Reuse customer details, manage pickup locations and maintain SKU weights and dimensions.

Create a sample order

03

Delivery and returns

7 capabilities
  1. RTO Predictor

    AI-powered return-risk insights and courier recommendations before dispatch, so you can prioritise the next action.

  2. WhatsApp and SMS confirmation

    Verify orders with customers before dispatch, with the confirmation workflow configured for your account.

  3. IVR confirmation calling

    Use automated calling and fallback attempts when an order still needs customer confirmation.

  4. NDR and Auto NDR

    Track failed deliveries and configure automated customer follow-up around delivery attempts.

  5. NDR calling and recordings

    IVR or Wayuvega staff handles customer calls. Review outcomes, responses and recordings alongside the delivery exception.

  6. Reattempts and returns

    Request another delivery attempt or a return, and track the case through pending, initiated and closed queues.

  7. Reverse pickup with quality check

    Set a checklist for the return: item, brand, condition, photos. The pickup agent checks the shipment against it at the buyer’s door; a failed check is flagged and the outcome shows in your panel.

Work through a failed delivery

05

Money and disputes

7 capabilities
  1. Prepaid, postpaid and COD net-off

    Choose the shipping payment arrangement available for your business and agreed account terms.

  2. Partial COD

    Collect part of the order value online and the rest at the door, so a COD order carries less risk.

  3. COD remittance reports

    Review report periods, COD values, remitted amounts and downloadable report details.

  4. Wallet and shipment charges

    Review wallet transactions and shipment-level freight, COD fees, returns and applicable adjustments.

  5. Weight-dispute management

    Review a weight variance, accept or contest the charge, and attach supporting photos, files or links.

  6. Claims and support conversations

    Raise a shipment claim or support ticket, attach evidence and follow the conversation and case status.

  7. Delivery and handling evidence

    Access proof of delivery, QC and sorter images where the courier provides them.

Explore COD reports

02

Sales channels

6 capabilities
  1. Instant Shopify order sync

    Orders land in Wayuvega the moment they are placed in your Shopify store, with manual sync when you need it.

  2. Instant status push back to Shopify

    Fulfilment, courier tracking references and every shipment status change are pushed back to your Shopify order as they happen.

  3. Amazon self-ship

    Work with Amazon shipment notes and self-ship documents to prepare marketplace dispatches.

  4. Channel order management

    Review, update and process channel orders together, with confirmation status in context.

  5. Bulk channel uploads

    Bring channel orders in through file uploads and review their processing results.

  6. Your own systems through the API

    Connect your order workflow through the Wayuvega API and follow the activity in your merchant panel.

See Channel Orders

04

Buyer updates and tracking

6 capabilities
  1. WhatsApp status updates

    Send order and delivery updates at the shipment milestones enabled for your account.

  2. SMS status updates

    Keep customers informed through text messages at selected shipment events.

  3. Shipment tracking

    Give customers a tracking link and keep the shipment’s status history available to your operations team.

  4. Bulk tracking

    Look up multiple shipments together instead of checking every tracking number separately.

  5. Configurable communication

    Set confirmation criteria, delays, retries and notification preferences around your shipping workflow.

  6. Documents that fit your operation

    Configure shipment labels and invoices, including the account details and content used on them.

Open notification settings

06

Team and reports

6 capabilities
  1. Scoped employee access

    Create team users and choose which screens each employee can read or change.

  2. User access management

    Update team permissions and manage active access as responsibilities change.

  3. Custom shipment reports

    Choose the report columns and filters that matter to your operations and reconciliation workflows.

  4. Scheduled email reports

    Send reports to selected recipients on daily, weekly or monthly schedules.

  5. Pickup and delivery reporting

    Keep pending pickups, delivered shipments and failed-delivery reports ready for follow-up.

  6. Account and pickup setup

    Manage business onboarding, pickup details and merchant preferences from the panel.

See team permissions

07

API and webhooks

5 capabilities
  1. Shipping APIs

    Connect order creation, serviceability, courier options, tracking and supported shipping operations.

  2. Order-status webhooks

    Receive shipment events in your system, including tracking status and delivery-exception context.

  3. API activity in the panel

    Use the API for your integration and the merchant panel for the people managing the work.

  4. SDKs for Node.js, Python and Java

    Typed clients for the same operations as the API, with typed errors, retries and idempotent create calls. Shared with your API access; other stacks on request.

  5. Team-assisted integration

    Sign up, contact Wayuvega and receive the API references and guidance for your integration.

Connect through the API

Why one panel

14+ courier panels, or one.

The jobs of an ordinary shipping day, done from one panel, or done from one courier panel at a time. No other platform is being described here.

One courier panel at a time

One panel

The jobOne courier panel at a timeOne panel
Choosing the courierCompare panels by hand, order by order.Create orderServiceable options and return risk on screen; your rule picks, or you.
Shopify ordersExport, import, paste tracking numbers by hand.Channel OrdersIn as they are placed; status pushed back to the store.
Before dispatchShip unconfirmed. Find out at the door.Order confirmationWhatsApp, SMS or IVR confirmation on the orders you choose.
Failed deliveriesYour phone, each courier’s portal, a notes chat.NDROne NDR queue. IVR or Wayuvega staff calls; recordings kept.
TrackingOne tab per courier; the buyer calls you.All ShipmentsEvery courier in one list; buyer updated on WhatsApp and SMS.
COD moneyA statement per courier and a reconciliation sheet.COD RemittanceRemittance matched to orders; net-off where your account allows.
Charges and weightAn invoice per courier; disputes over email.Weight DisputesEvery shipment’s charges shown; disputes contested with evidence.
Your teamShared passwords; reports built by hand.Team UsersRead or write per screen, per person; reports on schedule.
Your own systemsOne integration per courier.APIOne API and one webhook feed, whichever courier ships it.

Wayuvega API

Your systems, connected to the same panel.

Build Wayuvega into your store, ERP or order workflow. Your integration books and tracks shipments; your operations team sees every one of them in the merchant panel, with NDR, COD and reports already in place.

  1. Create your merchant account and complete onboarding.
  2. Tell the team about your integration. Access is enabled per merchant.
  3. Receive the API references and go live with your operations team watching the panel.

What the API covers

  • Create and cancel shipments from your own order flow
  • Check serviceability and courier options for a route
  • Fetch tracking and shipment documents
  • Receive order-status webhooks as shipments move
  • See the same activity in the merchant panel
Status webhookSample
order
WV-1048
status
In transit
description
Shipment received at hub
location
Bengaluru
event_time
14 Sep 2026, 11:40 IST

Wayuvega SDK

The same API, in your language.

Typed clients for everything the API covers, shared with your API access. Tell the team which stack you build in.

Request the SDK
  • Node.jsJavaScript and TypeScript
  • PythonTyped client
  • Java · KotlinTyped client
  • Another stack?Ask the team
  • The same operations as the API: create and cancel, serviceability, tracking, documents
  • Typed models and typed errors, so mistakes show up before a request is sent
  • Retries with backoff and idempotent create calls, so a retry never books twice

Mobile app · coming soon

The panel, on your phone.

Android and iOS apps are being built. One promise, kept simple: the same shipments, statuses and follow-ups your panel shows today, on your phone.

  1. 1Every shipment, every courierThe same list as your desk, with the status as the courier reports it.
  2. 4Where the COD money standsCollected, adjusted, remitted and pending for the report period.
  1. 2The filters you already useTransit, out for delivery, NDR, delivered. One tap each, as in the panel.
  2. 3Act on a failed deliveryReattempt or return from the NDR queue, with the call outcome in view.
Android · coming sooniOS · coming soon
Tell the team you want it

Security and compliance

Your buyers’ phone numbers. Your COD. Our responsibility.

We hold your shipment data, your buyers’ phone numbers and your COD flows. Plain statements on what we do with that, and no badge we haven’t earned.

Read the security page

Encrypted at rest and in transit

AES-256 on stored data. TLS 1.3 on every connection to the panel and the API.

ISO 27001 ready

Access, change and incident handling follow ISO 27001 controls. We claim the standard when an audit says so, not before.

RBI and GST compliant

COD remittance follows RBI rules. GSTIN and tax invoices follow GST rules.

Role-based access, with an audit trail

Each teammate gets read or write on the screens they need. Actions are recorded against the person who took them. Access ends when you say.

Hosted in India

Your data is stored and processed in India.

Your data ships your orders

Shipment details go to the courier delivering it and to the channels you switch on. We do not sell your data.

Shipment WV-1046 · who receives whatIllustrative
For one shipment, which piece of data each recipient receives
DataCourierBuyerYour teamWayuvega staff
Delivery addressTo deliverNoScreen permissionSupport only
Buyer phone numberTo deliverUpdates you enableScreen permissionSupport only, e.g. an NDR call
Order value and COD amountTo collect CODIn the confirmationScreen permissionSupport only
Your GSTIN and invoiceOn the label and invoiceInvoice with the shipmentScreen permissionSupport only
NDR call recordingsNoNoScreen permissionSupport only
Wallet and remittanceNoNoScreen permissionSupport only

Not on this sheet: anyone else. We do not sell your data.Privacy Policy

Questions

Straight answers before you sign up.

Grouped the way merchants ask them. Open the one on your mind, or ask the team.

Ask something else

Getting started

Wayuvega is a shipping platform for Indian ecommerce. It brings 14+ couriers, order confirmation, tracking, NDR follow-up and COD reconciliation into one merchant panel, with team permissions and an API for your own systems.

Orders, couriers and your team

Deliveries and returns

COD and charges

Anything else?Ask the team

Talk to the team

Stop juggling courier panels. Start shipping from one.

Tell us what slows your shipping down: courier choice, failed deliveries, COD or integrations. We’ll show you the setup that fits.

  1. We reply by email or phoneto fix a time that suits you.
  2. A walkthrough of your workflowCouriers, COD, team access and integrations, on your own orders.
  3. Onboarding helpuntil your first shipments are moving.

Contact us

Four details. The Wayuvega team replies by email or phone.

Shipments a month